Refunds

This consumer policy concerns individual learners purchasing Academy programmes directly. Institutional arrangements are governed by their applicable agreement.

An individual learner may request a full refund within 15 days of payment. If the cohort starts during that period, the 15-day window continues.

After the cohort starts, refunds are reviewed by the Legal team and are pro-rata against sessions not yet delivered. A request outside the 15-day full-refund window but before the cohort starts requires final policy clarification; no rule is stated here for that situation.

Quintuple absorbs payment-gateway charges on refunds. A post-start refund is not necessarily the full amount paid.

Email legal@quintt.co.in with the purchaser’s name, enrolment email and relevant payment or order reference. You do not need to provide a reason. A refund is not automatic; no calculation formula or processing timeframe is specified here.

This policy does not remove applicable consumer rights. For a related grievance, see Grievance.